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Innovation – A Secret Sauce

Written by Scott Wheeler on May 21, 2014

Many of our clients use the word innovation when talking about their goals and strategies.  Innovation themes for strategies never get old and yet achieving recognized innovation eludes many. Is there a secret sauce? We think not. Innovation is hard work, requiring a deep understanding of a problem area and a creative and well-informed process   Read More…

Thoughts From the Road: Creating Customer Value

Written by Scott Wheeler on March 26, 2014

Today, as I awaited rebooking as a result of cancelled flight, I was reminded of what customer value actually means. My gate agent was quick to rebook us and apologized for putting me on a competitor’s smaller plane. He also volunteered the reason for the cancellation of our flight and was sincere when he wished   Read More…

Leveraging Power: How to Find the Balance in Partnership Convening

Written by Elizabeth Guman on February 14, 2014

Usually, conveners of nonprofit or cross-sector partnerships are institutions with power. To avoid dominating the group and thereby discouraging member engagement, the conveners often reign in their power. But in so doing, they forego some opportunities to leverage their power in ways that would achieve better outcomes for the partnership. I am using the term “convener”   Read More…

Being A B Corp

Written by Scott Wheeler on November 21, 2013

From Strategy Arts’ early days we have focused on how organizations work, recognizing that good planning requires good analysis and careful attention to the people that make up a business. We also recognize that organizations have a responsibility beyond their own boundaries; even beyond their mission or profit objectives. Today’s local and global challenges are   Read More…